Diamond District, located at 8111 Concord Mills Blvd, Suite 514, Concord, NC 28027, offers an extensive selection of custom engagement rings and fine jewelry. The store specializes in creating personalized pieces, carrying a variety of styles including 10K, 14K, and 18K gold options, along with a range of diamond engagement rings and bridal sets. Customers praise the knowledgeable staff, particularly employees like Ramila, for their exceptional customer service and assistance throughout the ring selection process.

Operating hours are:
- Monday to Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

With a total of 150 reviews, customer sentiment varies. Many customers express satisfaction with the product quality and customer interaction, highlighting positive experiences with the selection process. However, some customers have reported issues with pricing and after-sales service.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Best Review:
Carlos praised the store for its excellent customer service and wide selection of items, highlighting great prices and a pleasant shopping experience.

Worst Review:
Michael expressed dissatisfaction, stating that an anniversary experience was ruined due to issues with the company's service during a transaction.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Staff Mentioned:**
- Ramila

**Operating Hours Table:**

| Day | Hours |
|-----------|-------------------------|
| Monday | 11:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 8:00 PM |
| Wednesday | 11:00 AM - 8:00 PM |
| Thursday | 11:00 AM - 8:00 PM |
| Friday | 10:00 AM - 9:00 PM |
| Saturday | 10:00 AM - 9:00 PM |
| Sunday | 12:00 PM - 6:00 PM |