Falls Jewelers is a cherished family-owned jewelry store located at 6177 Bayfield Pkwy, Concord, NC 28027, in Cabarrus County. With a strong focus on engagement ring creation, Falls Jewelers has established a reputation for exceptional craftsmanship and personalized service. The team, led by owner Sam Falls along with his sons Spencer and Caleb, offers a variety of services, including custom engagement rings, jewelry repairs, and resizing. Their extensive selection features beautiful diamond and gold jewelry, ensuring that customers find pieces that reflect their unique style.

Operating hours are as follows:
- **Monday:** Closed
- **Tuesday - Friday:** 10:00 AM - 6:00 PM
- **Saturday:** 10:00 AM - 4:00 PM
- **Sunday:** Closed

Overall Sentiment from Online Customer Reviews:
Reviews indicate a highly positive sentiment toward Falls Jewelers, with 95% positive feedback, 4% neutral, and just 1% negative. Customers frequently commend the knowledgeable staff and the welcoming atmosphere, while the few criticisms often relate to specific experiences or expectations not being met.

Best Review: Joshua noted the outstanding customer service and craftsmanship at Falls Jewelers, highlighting how the team expertly created a custom engagement ring, incorporating personal touches that exceeded his expectations.

Worst Review: A customer named Morgan expressed dissatisfaction with the valuation offered for her grandmother's jewelry, feeling that it was unfair compared to offers from other stores.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Staff Members:**
- Sam Falls
- Spencer Falls
- Caleb Falls