Jared Galleria of Jewelry, located at 8030 Concord Mills Blvd, Concord, NC 28027-4417, is a dedicated jeweler specializing in engagement ring creation and an extensive selection of fine jewelry. The store offers a comprehensive range of services, including custom jewelry design, on-site jewelry and watch repair, engraving, ring sizing, and jewelry cleaning. Customers appreciate the knowledgeable staff, including individuals such as Cynthia Perry, who is recognized for her attentive service.
The store operates in Cabarrus County and maintains the following hours:
| Day | Hours |
|-----------|-------------------|
| Saturday | 10:00 AM - 8:00 PM|
| Sunday | 11:00 AM - 6:00 PM|
| Monday | 10:00 AM - 8:00 PM|
| Tuesday | 10:00 AM - 8:00 PM|
| Wednesday | 10:00 AM - 8:00 PM|
| Thursday | 10:00 AM - 8:00 PM|
| Friday | 10:00 AM - 8:00 PM|
Overall, Jared Galleria of Jewelry has gathered 326 reviews, with a mixed response from customers.
Overall Sentiment from Online Customer Reviews:
- Positive Sentiment: 60%
- Neutral Sentiment: 25%
- Negative Sentiment: 15%
Positive feedback highlights an excellent selection and support in the engagement ring process, especially focusing on staff attentiveness and customer-centered service. Customers often commend their knowledgeable approach, particularly praising the personalized attention when designing engagement rings.
Conversely, some reviews point out issues with customer service responsiveness, including moments of perceived rudeness and unaddressed concerns.
Best Review:
A customer mentioned the exceptional service received from Jeff, highlighting his extensive knowledge about diamonds and the engagement ring process, which led to a seamless shopping experience.
Worst Review:
Another customer expressed frustration over being treated disrespectfully when trying to have a necklace repaired, noting a dismissive attitude from staff which overshadowed previous positive experiences.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.