REEDS Jewelers is a highly regarded jewelry store located at 8111 Concord Mills Blvd, Space 337, Concord, NC 28027. With a focus on engagement ring creation, this jeweler offers an impressive selection of customizable rings and exceptional customer service. The knowledgeable staff, including team members like Jaya, Tip, Patricia, and Jeff, are dedicated to ensuring that each couple finds the perfect engagement ring, providing guidance and support throughout the entire process.
Operating in Cabarrus County, the store also provides various services such as jewelry repair, cleaning, and watch servicing. Customers frequently praise the friendly and attentive service, with many noting the staff's patience and willingness to help. However, a few reviews highlight instances of feeling pressured into budget discussions right away, which detracted from their experience.
Overall Sentiment from Online Customer Reviews:
The sentiment among online customers for REEDS Jewelers is predominantly positive, with an approximate score of 80% positive, 10% neutral, and 10% negative.
Best Review:
A customer shared an impressive review about the exceptional service provided by Patricia and Jeff during their engagement ring journey. They highlighted the duo's commitment to helping them find the perfect diamond, noting their patience and teamwork in making the experience memorable.
Worst Review:
One customer expressed disappointment over their experience, stating that their interaction felt rushed and judgmental regarding their budget, leading them to seek service elsewhere despite finding some staff members friendly.
**Opening Hours:**
- Monday - Thursday: 11:00 AM - 7:00 PM
- Friday - Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
**Staff:**
- Jaya
- Tip
- Patricia
- Jeff
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 316
Store Phone Number: 7049791414