Ellis Jewelers, Custom Engagement Rings in Concord , NC

Home・Store Locator・NC・Concord・Ellis Jewelers

94% Score | Ellis Jewelers, Concord NC

Ellis Jewelers, located at 29 Union Street South, Concord, NC, 28025, is a well-regarded jeweler known for its exceptional engagement ring creation services and personalized customer experience. The family-owned business has been part of the Concord community since 1953, offering a range of services including custom jewelry design, jewelry repair, watch repair, gold buying, and appraisal services.

With a strong emphasis on customer satisfaction, Ellis Jewelers has amassed 446 reviews highlighting their dedication to crafting beautiful engagement rings tailored to their clients' desires. The staff, including Dan and Kory, is frequently praised for their friendliness, professionalism, and willingness to go the extra mile to ensure customers feel at home during their jewelry selection process.

Customers have noted the welcoming atmosphere of the store, where they felt their visions for engagement rings could be realized seamlessly. The quality of work and attention to detail have led to many positive reviews, with numerous clients expressing delight in the finished products.

However, there have been occasional critiques regarding pricing transparency and communication during the design process. While these reviews are fewer in numbers, they reflect the varying experiences of customers during their visits.

Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 8%
- Negative: 2%

**Highlight Reviews:**
Best Review: A customer named Lindsey shared how her experience at Ellis Jewelers was outstanding, noting the staff's helpfulness and her satisfaction with the custom engagement ring designed for her fiancé.
Worst Review: A reviewer, Mike, expressed disappointment with some aspects of customer service, stating that communication was less than ideal during his visit, which affected his overall experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members mentioned include Dan and Kory.

Positivity Score: 94%
Total Customer Feedback Reviewed: 446

Store Phone Number: 7047829314

Disclaimer:
Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.

94%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Ellis Jewelers

Diny's Diamonds suggests heading east of Middleton to the Monona Terrace for the perfect diamond ring engagement. Looking out onto the peaceful Lake Monona is the most romantic setting you can find in the Wisconsin area.

We at Ellis Jewelers all agree that there is no better time in Concord, NC, than an anniversary for a diamond engagement ring proposal. Let your annual celebration of love be the catalyst for your big moment. Just make sure to come into our jewelry store with enough time beforehand so that you're all set to pop the question on your anniversary!

We offer same-day delivery at Ellis Jewelers for in-house engagement rings. We also create custom-made rings that involve a bit more time, approximately 3-4 weeks, to create the concept, design, and execution. But our results always speak for themselves.

Our favorite customer proposal story at Ellis Jewelers in Concord, NC, is, quite literally, a fairy-tale engagement. Our customer had his girlfriend and her family meet him at a fine-dining restaurant. When making the reservation, he made sure to specifically request a table looking out onto the restaurant's beautiful garden space. They arrived at the restaurant and were seated, but were surprised not to see him already there since he had a reputation for being extremely punctual. Five minutes, ten minutes, 15 minutes went by, and still, he was nowhere to be found. All of a sudden, emerging from the far bushes, a beautiful white horse entered the garden in plain sight with a knight in shining armor mounted on top! He lifted his helmet's visor to reveal his face, and the bride-to-be burst out in tearful laughter and headed outside to greet him. The entire restaurant swooned as he dismounted and got down on one knee, then erupted in cheers when she clearly accepted her diamond engagement ring. And they lived happily ever after!

Review the Jeweler's Details

Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.

Contact the Jeweler Directly

Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.

Start Creating Your Ring

Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.