Ellis Jewelers, Concord NC
Ellis Jewelers, located at 29 Union Street South, Concord, NC, 28025, is a well-regarded jeweler known for its exceptional engagement ring creation services and personalized customer experience. The family-owned business has been part of the Concord community since 1953, offering a range of services including custom jewelry design, jewelry repair, watch repair, gold buying, and appraisal services.
With a strong emphasis on customer satisfaction, Ellis Jewelers has amassed 446 reviews highlighting their dedication to crafting beautiful engagement rings tailored to their clients' desires. The staff, including Dan and Kory, is frequently praised for their friendliness, professionalism, and willingness to go the extra mile to ensure customers feel at home during their jewelry selection process.
Customers have noted the welcoming atmosphere of the store, where they felt their visions for engagement rings could be realized seamlessly. The quality of work and attention to detail have led to many positive reviews, with numerous clients expressing delight in the finished products.
However, there have been occasional critiques regarding pricing transparency and communication during the design process. While these reviews are fewer in numbers, they reflect the varying experiences of customers during their visits.
Overall Sentiment from Online Customer Reviews:
- Positive: 90%
- Neutral: 8%
- Negative: 2%
**Highlight Reviews:**
Best Review: A customer named Lindsey shared how her experience at Ellis Jewelers was outstanding, noting the staff's helpfulness and her satisfaction with the custom engagement ring designed for her fiancé.
Worst Review: A reviewer, Mike, expressed disappointment with some aspects of customer service, stating that communication was less than ideal during his visit, which affected his overall experience.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 10:00 AM - 5:30 PM
- Tuesday: 10:00 AM - 5:30 PM
- Wednesday: 10:00 AM - 5:30 PM
- Thursday: 10:00 AM - 5:30 PM
- Friday: 10:00 AM - 5:30 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Staff members mentioned include Dan and Kory.
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.
