Diamond Express is a leading jeweler located at 11200 Lakeline Mall Dr Ste M09, Cedar Park, TX 78613, specializing in engagement ring creation and a variety of jewelry services. With a phone number of (512) 258-5550, this family-owned establishment has garnered significant attention for its quality craftsmanship and customer service. The store offers services such as watch battery replacements, jewelry repair in various karat gold, and custom engagement ring creations, backed by over 15 years of experience in the industry.

The reviews for Diamond Express show a mix of positive and negative sentiments. Many customers praise the staff, including Roman and Daniel, for their exceptional service, willingness to assist, and the excellent selection of items available. Positive feedback often highlights the friendly atmosphere and competitive prices, making it a go-to destination for jewelry needs.

However, some reviews point to concerns regarding customer service challenges, particularly involving perceived attitude from staff during inquiries about pricing.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 10%
- Negative: 15%

Highlighting the feedback collected from 123 reviews, the overall atmosphere appears welcoming, though some customers have experienced less satisfactory interactions.

Best Review:
Diana expressed appreciation for the attentive service received during her jewelry repair visit and noted the staff's commitment to finding tailored solutions for her needs.

Worst Review:
Gitanjali encountered rudeness when asking simple questions about pricing, which she felt was unwarranted and detracted from her experience at the store.

**Opening Hours**:
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.