Whitestone Fine Jewelry, Cedar Park TX
Whitestone Fine Jewelry, located at 601 E Whitestone Blvd, Ste 112, Cedar Park, TX 78613, is well-known for their exceptional engagement ring creation and stellar customer service. With over 1,521 reviews, the store specializes in custom jewelry designs, offering both wedding and engagement rings crafted from quality diamonds and precious metals. The knowledgeable and friendly staff, led by owner George, are highly regarded for their dedication to meeting customer preferences and delivering personalized service.
The welcoming atmosphere of the store enhances the experience, with complimentary drinks offered during visits. Both customers and staff create a friendly vibe that makes the process enjoyable, especially when selecting or customizing a special piece.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
The majority of reviews praise the quality of craftsmanship, timely repairs, and the helpful nature of the staff. However, a few customers have expressed dissatisfaction regarding the pricing of gold and diamond purchases, and some felt undervalued during the selling process.
Best Review:
A customer lauded the staff's helpful and engaging nature, noting that they received exceptional service during their engagement ring selection. The team went above and beyond, providing excellent craftsmanship and making the entire experience feel personal and heartfelt.
Worst Review:
One customer reported a negative experience during a transaction, feeling lowballed when trying to sell jewelry and encountering an air of arrogance from the staff when questioning the offer. This contrasting experience led them to seek out alternative buyers for better value.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Hours | |
|------------|----------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 6:00 PM |
| Sunday | Closed |
Staff members have been noted, especially owner George, who consistently receives commendation for his customer service and expertise.
Explore the jeweler's expertise, customer feedback, and available inventory to ensure they match your preferences.
Use the provided contact information to reach out and discuss your engagement ring vision, confirming the next steps.
Collaborate with the jeweler to choose your diamond and setting, and begin designing the perfect engagement ring tailored to your style.
