Reeds Jewelers, located at 11200 Lakeline Mall Dr, Suite C-18, Cedar Park, TX 78613, operates in Williamson County and specializes in engagement ring creation. Known for offering a variety of jewelry options, they also provide services such as jewelry cleaning and repairs. While their location is conveniently situated within Lakeline Mall, customer feedback presents a mixed picture regarding their service quality.

Overall Sentiment from Online Customer Reviews:
The sentiment derived from online customer reviews shows a significant divide. Positive reviews, contributing about 25%, highlight the friendly staff and their helpfulness with jewelry care. However, negative reviews, accounting for approximately 75%, express dissatisfaction regarding customer service and return policies, with customers citing unhelpful staff interactions during the return process as particularly frustrating.

Opening Hours:
- Monday: 11:00 AM - 6:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM

Best Review:
A customer appreciated the friendly staff at Reeds Jewelers, noting their assistance with cleaning their jewelry and a pleasant first-time purchase experience, particularly praising the management and sales associates.

Worst Review:
Another customer expressed deep frustration with the customer service, indicating that they were unable to return a gift due to strict policies and that the staff, including the manager, were unhelpful and dismissive.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.