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Jared - Galleria of Jewelry in Cedar Park, TX, operates as a prominent jeweler focused on engagement ring creation and exceptional customer service. Located at 11047 Pecan Park, Cedar Park, TX 78613-1527, this store is well-positioned to serve customers in Williamson County. With a reputation built on providing a wide selection of fine jewelry, including custom engagement rings, Jared aims to deliver a memorable shopping experience. Visitors highlight the knowledgeable staff, including celebrated associates like Dina Idais and Jeffrey Cole, who are recognized for their professionalism and passion for helping customers find the perfect piece.
The store offers several services, including custom jewelry design, on-site repairs, and engraving. Customers appreciate the thorough guidance provided during their engagement ring selection journey, fostering a welcoming environment. Overall, the sentiment from online customer reviews reflects a balanced perspective of the store’s operations.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 15%
- Negative: 15%
Highlighting the store's strengths, many customers express satisfaction with the attentive service and quality of the jewelry. However, some reviews indicate areas for improvement in customer interactions and handling of certain transactions.
Best Review:
Brianna noted exceptional assistance from Divina, who helped efficiently find a wedding ring for her spouse, ensuring a smooth experience while coordinating the order and match with an engagement ring.
Worst Review:
Bianca experienced a frustrating interaction where she felt judged by staff regarding budget preferences, ultimately deciding to take her business elsewhere after receiving unsatisfactory service.
**Store Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 5:00 PM
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 494
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