Located at 11200 Lakeline Mall Dr K101B, Cedar Park, TX, Jewel City is a jewelry store specializing in engagement ring creation and a variety of other jewelry services. With a focus on customer satisfaction, the store is known for its attentive staff, highlighted particularly by notable employees such as Max, who is frequently mentioned in positive reviews for his knowledgeable and friendly service.

Operating in Williamson County, Jewel City has gathered a total of 199 reviews, reflecting a diverse range of customer experiences.

Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 15%
Negative: 15%

The majority of reviews commend the store's competitive pricing and wide selection, along with excellent customer service. Customers appreciated the staff's willingness to accommodate their needs, especially concerning custom engraving and jewelry repairs. However, some negative feedback highlighted concerns about repair services, where some clients reported issues with battery replacements leading to problems like moisture in watches or prolonged repair times without communication.

**Hours of Operation:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM

**Staff Members:**
- Max

Best Review:
Gabriel praised the friendly atmosphere and helpful staff, stating that they assisted in finding the perfect present for his mother at a great price, highlighting the store's excellent customer service.

Worst Review:
Stephanie expressed disappointment over her ring purchase, mentioning that stones began to fall out within a month, and when she sought repairs, she was charged extra for each stone that needed fixing, which detracted from her overall experience.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.