Diamond Mine, located at 3120 S Parker Rd, Aurora, Colorado, is a locally owned jeweler with over 20 years of experience serving the Denver area. The store is known for its friendly and knowledgeable staff, offering services that include diamond buying, jewelry repair, and collateral loans. They specialize in custom engagement ring creation, allowing clients to design unique pieces tailored to their preferences.

With a current rating of 4.7 based on 101 reviews across multiple platforms, the majority of customers express satisfaction with both the selection and services offered at Diamond Mine. Positive reviews highlight the outstanding customer service, fair pricing, and the diverse collection of jewelry, making it a popular choice for both purchasing and selling items. Reviewers frequently commend staff members for their expertise and helpfulness, often mentioning the value received for their products.

However, there are some negative reviews that indicate inconsistent experiences, particularly regarding the pricing strategies and customer communication. Some customers have voiced frustration over perceived low offers for selling jewelry and challenges with the repair process.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed

**Staff Members:**
- Kurt (Owner)

Best Review:
A customer commended Diamond Mine for their extensive selection and excellent customer service, expressing appreciation for the knowledgeable staff who helped in creating a custom engagement ring that exceeded expectations.

Worst Review:
One customer expressed disappointment with the shop's service when selling jewelry, feeling that they received significantly lower offers compared to competitors, which affected their perception of the store's trustworthiness.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.