Sai Jewelers & Repairs, located at 3102 S Parker Rd, Aurora, CO, is a family-owned jewelry store with over 30 years of experience in premium jewelry sales and repair services. They specialize in custom engagement ring creation, offering a wide selection of exquisite designs. The store provides essential services including jewelry cleaning, restoration, and resizing, making it a one-stop shop for all jewelry needs. The on-site jeweler is reported to be skilled and provides quick service, particularly on Saturdays.

The store operates in Arapahoe County with the following hours:
| Day | Hours |
|-----------|---------------|
| Monday | Closed |
| Tuesday | 11 AM - 6 PM |
| Wednesday | 11 AM - 6 PM |
| Thursday | 11 AM - 6 PM |
| Friday | 11 AM - 6 PM |
| Saturday | 11 AM - 6 PM |
| Sunday | Closed |

The staff is noted for their friendliness and approachable customer service, creating a welcoming environment for customers.

Overall Sentiment from Online Customer Reviews:
Overall, customer feedback reflects a mixed sentiment. Approximately 60% of the reviews were positive, indicating satisfaction with the service and quality of jewelry, while around 30% were neutral. However, 10% of the sentiments were negative, with complaints about certain experiences and customer service.

Best Review:
Victoria praised the store for their excellent service, highlighting their ability to fix her necklace the same day when other local jewelers couldn’t offer such a quick turnaround.

Worst Review:
Maryann expressed disappointment regarding the poor service she received when attempting to solder her wedding rings, noting significant damage caused to her jewelry and the inadequate response from the staff in addressing the issue.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.