Kay Jewelers in Southlands, Aurora, CO, is a distinguished choice for those seeking to create their perfect engagement ring. With a dedicated team of professionals, including knowledgeable staff members such as Karim and Donovan, the store specializes in engagement ring design and personalized service. Customers appreciate the hands-on approach, where the staff assists them in selecting from a variety of stunning options and provides valuable insights to ensure a memorable experience.

The shop offers a range of services including custom orders, jewelry maintenance and repair, and diamond upgrades. Located at 6235 S Main St., Unit 106, Aurora, CO 80016-5373, the store is open from 10:00 AM to 8:00 PM on Saturdays, 12:00 PM to 6:00 PM on Sundays, and 11:00 AM to 7:00 PM on weekdays. They can be reached at (303) 690-4456.

Overall Sentiment from Online Customer Reviews:
The overall sentiment from customer reviews is mixed, with approximately 60% positive feedback, 20% neutral, and 20% negative. Many customers commend the excellent service and selection, while others express dissatisfaction with specific experiences.

Best Review:
Sonja appreciated the beautiful selection at Kay Jewelers, noting the helpful nature of the staff. Despite having limitations in repair services, she recommended the store for its jewelry options.

Worst Review:
Whitney conveyed disappointment regarding the aftermath of a sapphire falling out of her engagement ring. She stated that the store was unwilling to honor the repair, which left her feeling dissatisfied with the service she received.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Store Hours:**
- Saturday: 10:00 AM - 8:00 PM
- Sunday: 12:00 PM - 6:00 PM
- Monday - Friday: 11:00 AM - 7:00 PM

**Staff Members:**
- Karim
- Donovan