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Jared Galleria of Jewelry in Aurora, Colorado, offers a wide range of services focused primarily on creating custom engagement rings. The store is known for its knowledgeable and friendly staff who assist clients in selecting the perfect piece, emphasizing personalized service. Engagement ring creation, custom jewelry design, on-site jewelry and watch repair, and various personalization options are notable services provided here. Additionally, the store's atmosphere is warm and welcoming, allowing customers to feel at ease during their shopping experience.
Reviews indicate a diverse customer sentiment regarding the store, which has received a total of 411 reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%
Positive reviews highlight the attentive and helpful service provided by employees, with many customers specifically mentioning staff members like Maddie and Jerome for their exceptional assistance during the engagement ring buying process. Customers appreciate the knowledge and patience exhibited by the team, making their purchase feel special.
However, there are negative reviews concerning pushy sales tactics and a lack of follow-through in service, such as issues with sizing and repairs that caused frustration for some clients.
Address: 235 S Abilene St, Aurora, CO 80012
Phone: (303) 364-0800
**Operating Hours:**
| Day | Hours |
|-----------|----------------------|
| Monday | 11:00 AM - 7:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 11:00 AM - 7:00 PM |
| Saturday | 11:00 AM - 7:00 PM |
| Sunday | Closed |
**Staff Mentioned:**
- Maddie
- Jerome
Best Review: A customer praised the team for their patience and knowledge, stating that they made the process of choosing an engagement ring both enjoyable and stress-free.
Worst Review: One customer expressed disappointment with the service, citing a confusing credit application process and pushy sales tactics that made them feel uncomfortable during their visit.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 411
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