KAY Jewelers, located at 14200 E. Alameda Ave., Unit 1051 A, Aurora, CO 80012-2511, is a well-established jeweler specializing in engagement ring creation and various jewelry services. The store operates in Arapahoe County and is open Monday through Saturday from 10:00 AM to 8:00 PM, Sunday from 12:00 PM to 6:00 PM. Customers can reach the store at (303) 344-3500.

Kay Jewelers offers a range of services, including custom and special orders for unique engagement rings, jewelry maintenance and repair, diamond upgrades, gold exchange, and certified appraisals. The team is dedicated to providing a positive shopping experience and has been recognized for their knowledgeable staff, who assist customers in finding the perfect piece for their needs.

The store has received a total of 134 reviews, reflecting a variety of experiences.

Overall Sentiment from Online Customer Reviews:
- Positive: 43%
- Neutral: 9%
- Negative: 48%

There is a notable divide in customer satisfaction, with some praising the helpful and friendly staff, while others express frustration over poor customer service and mishandled orders.

Best Review: A customer named Donna highlighted her exceptional experience with a staff member named Cailey, noting her kindness, knowledge, and no-pressure approach in helping to find the perfect ring.

Worst Review: Another customer, Kerri, recounted a frustrating experience involving a lost watch order, describing the staff's lack of professionalism and inadequate communication as very disappointing.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Day | Hours |
|-----------|----------------|
| Saturday | 10:00 AM - 8:00 PM |
| Sunday | 12:00 PM - 6:00 PM |
| Monday | 10:00 AM - 8:00 PM |
| Tuesday | 11:00 AM - 7:00 PM |
| Wednesday | 11:00 AM - 7:00 PM |
| Thursday | 11:00 AM - 7:00 PM |
| Friday | 10:00 AM - 8:00 PM |

Staff includes Cailey.