Doland Jewelers, located at 1735 J.F.K. Rd., Dubuque, Iowa 52002, offers exceptional services for those looking to create stunning engagement rings. This family-owned business has been serving the community since 1986, focusing on custom designs and high-quality jewelry. With a dedicated team of experienced jewelers, Doland Jewelers is well-known for its craftsmanship and customer service. The staff is praised for their friendliness and expertise, particularly in assisting with engagement ring selections.

Operating in Dubuque County, Doland Jewelers provides a range of services, including jewelry and watch repair, onsite appraisals, and personalized engagement ring creation. The store is closed on Mondays and operates from Tuesday to Friday from 10:00 AM to 6:00 PM, and Saturday from 10:00 AM to 3:00 PM.

Overall Sentiment from Online Customer Reviews:
Out of 566 reviews, the sentiment is overwhelmingly positive. Positive sentiment stands at 92%, neutral at 5%, and negative at 3%. Customers consistently highlight the store's welcoming atmosphere and knowledgeable staff, mentioning how they feel valued and understood during the engagement ring selection process.

Best Review:
Craig highlighted his experience with a watch restoration, noting the reasonable cost and swift service he received. He appreciated the personalized attention from the staff, particularly Kaitlin, who encouraged him to repair a valuable family heirloom rather than scrap it.

Worst Review:
A customer named Lori expressed dissatisfaction due to their experience with ring repairs, citing a higher-than-expected cost for service. This left her feeling frustrated as she expected more transparency regarding pricing.

Store Hours:
- Monday: Closed
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

Staff Members Mentioned: Kaitlin, Lou Ann, Nick

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.