Tony's Jewelry & Loan is a reputable jeweler located at 1534 Central Avenue, Dubuque, IA 52001, specializing in engagement ring creation and other jewelry services. The store has been in operation since 1996 and is known for its exceptional service and extensive knowledge in the jewelry industry. The staff, including owner Anthony Koch, consistently receive praises for their friendly and informative assistance, ensuring customers feel welcomed and valued.
The jeweler provides services such as custom engagement ring design, resizing, and repairs, backed by positive feedback highlighting the quality and craftsmanship of their products. Customers have shared that the store offers fair prices and a variety of options, making it a strong contender for anyone in search of the perfect engagement ring.
However, some reviews indicate areas for improvement, particularly regarding the pricing of pawn items like firearms, which some customers felt were undervalued. Overall, the establishment maintains a solid reputation in the community, offering a combination of jewelry expertise and personalized service.
Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 8%
Negative: 5%
Best Review: Jon praised the impressive selection and fantastic prices, highlighting the quality of service and friendly atmosphere at the store.
Worst Review: Kolton expressed dissatisfaction with a purchase that quickly fell apart and noted a lack of customer service when seeking a refund.
Hours of Operation:
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 3 PM
- Sunday: Closed
Staff Members: Anthony Koch
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 17
Store Phone Number: 5635572320