Shamrock Jewelers, located at 432 W 4th St, Dubuque, IA 52001, is a prominent destination for those seeking exquisite engagement ring creation and exceptional jewelry services. This family-owned jeweler offers a variety of services, including custom engagement ring designs, jewelry repairs, and watch battery replacements. The attentive staff are known for their friendly demeanor and commitment to providing high-quality service, creating a comfortable environment for customers making important purchases.

The store has received a total of 33 reviews, reflecting a generally positive sentiment about the service and offerings available at Shamrock Jewelers. Customers frequently commend the knowledgeable staff for providing excellent customer service, quick repairs, and a great selection of jewelry at reasonable prices. However, some reviewers express dissatisfaction with certain aspects of the service, which suggests potential areas for improvement.

Overall Sentiment from Online Customer Reviews:
Positive: 83%
Neutral: 10%
Negative: 7%

The reviews capture a favorable view overall, highlighting the store's strong reputation within the local community.

Best Review:
Sheila Frye appreciates the exceptional service for repairs and the beautiful jewelry selections available. She notes the staff's friendliness and willingness to help customers with their needs, reinforcing the store's commitment to quality service.

Worst Review:
Curtis Clark mentions some discrepancies in service speed that did not align with expectations. Although he acknowledges the friendly interactions, he felt the pace of service could be enhanced to better accommodate customer needs.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Operating Hours:**
Monday: 10 AM – 5 PM
Tuesday: 10 AM – 5 PM
Wednesday: 10 AM – 5 PM
Thursday: 10 AM – 5 PM
Friday: 10 AM – 5 PM
Saturday: 10 AM – 3 PM
Sunday: Closed

Staff members include knowledgeable jewelers who are known for their friendly service.