Zales Jewelers, located at 555 John F Kennedy Rd Ste 575, Dubuque, IA 52002, is renowned for its engagement ring creation and exceptional customer service. The store operates in Dubuque County and is known for a wide selection of fine jewelry, including diamond engagement rings. The staff, highlighted by the praise for an employee named Tony, is noted for their attentiveness and helpfulness during the ring selection process. Though the store has experienced a mixed response from customers, many reviews commend the quality of jewelry and personalized service provided.

Operating Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
The overall customer sentiment towards Zales Jewelers leans slightly negative, with 50% positive, 25% neutral, and 25% negative reviews. Customers appreciate the quality of the rings and attentive service, while some express dissatisfaction with the products.

Best Review:
Ashley praised the exceptional service she received from Tony when purchasing an engagement ring, emphasizing his kindness and follow-up care.

Worst Review:
There was a report of a customer whose engagement ring caused skin discoloration, leading to frustration with the product's quality.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.