HomeStore LocatorIADubuqueZales Jewelers - Kennedy Mall
62.5% Score | Zales Jewelers - Kennedy Mall Dubuque IA

Zales Jewelers, located at 555 John F Kennedy Rd Ste 575, Dubuque, IA 52002, is renowned for its engagement ring creation and exceptional customer service. The store operates in Dubuque County and is known for a wide selection of fine jewelry, including diamond engagement rings. The staff, highlighted by the praise for an employee named Tony, is noted for their attentiveness and helpfulness during the ring selection process. Though the store has experienced a mixed response from customers, many reviews commend the quality of jewelry and personalized service provided.

Operating Hours:
- Monday to Saturday: 10:00 AM - 9:00 PM
- Sunday: 11:00 AM - 6:00 PM

Overall Sentiment from Online Customer Reviews:
The overall customer sentiment towards Zales Jewelers leans slightly negative, with 50% positive, 25% neutral, and 25% negative reviews. Customers appreciate the quality of the rings and attentive service, while some express dissatisfaction with the products.

Best Review:
Ashley praised the exceptional service she received from Tony when purchasing an engagement ring, emphasizing his kindness and follow-up care.

Worst Review:
There was a report of a customer whose engagement ring caused skin discoloration, leading to frustration with the product's quality.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Positivity Score: 62.5%
Total Customer Feedback Reviewed: 2

Disclaimer:
 Willyou.net is an independent platform providing factual, publicly available information about jewelers. We are not affiliated with, endorsed by, or sponsored by the jeweler listed. Details are for informational purposes only; please verify directly with the jeweler before making decisions. Willyou.net is not responsible for transactions or services provided by the jeweler.
Read our full review of all Zales Jewelers locations here
Zales Jewelers - Kennedy Mall
Zales Jewelers - Kennedy Mall
62.5%
Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.
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Zales Jewelers - Kennedy Mall
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