Draper Jewelry Co., located at 4010 Granny White Pike, Nashville, TN 37204, has been a cornerstone of jewelry creation and repair since 1944. This full-service jeweler specializes in creating custom engagement rings, utilizing their extensive experience to provide exceptional craftsmanship and personalized services. Known for their vast selection of diamond, colored stone jewelry, and pearls, Draper Jewelry also offers repair services, including watch and jewelry restoration, along with engraving options.
The store has received 53 reviews, providing a good mix of sentiments from customers. The general feedback reflects a strong reputation for quality and customer service alongside some critiques regarding timeliness and communication.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 20%
- Negative: 15%
Positive reviews highlight the store’s welcoming atmosphere and the diligence of the staff, especially noting that the custom designs meet customer expectations and that the service is accommodating and professional. Customers appreciate the personalized attention received during their engagement ring purchasing experience.
In contrast, some negative reviews express frustration with delayed services and communication issues. Customers have reported instances where the timeline for repairs and orders exceeded expectations, leading to dissatisfaction with the overall experience.
Best Review:
A customer praised Draper Jewelry for their warm and attentive service, emphasizing the beautiful craftsmanship of their unique engagement ring, which they found to be of high quality and received numerous compliments on.
Worst Review:
A reviewer noted significant delays and miscommunication about their custom engagement ring order, which ultimately led to a disappointing experience, feeling overlooked and dissatisfied with the final product.
Opening Hours:
- Monday: 9:00 AM - 5:00 PM
- Tuesday: 9:00 AM - 5:00 PM
- Wednesday: 9:00 AM - 5:00 PM
- Thursday: 9:00 AM - 5:00 PM
- Friday: 9:00 AM - 5:00 PM
- Saturday: 9:00 AM - 3:00 PM
- Sunday: Closed
Staff:
- Craig (Owner)
Positivity Score: 75%
Total Customer Feedback Reviewed: 53
Store Phone Number: 6153838259