Genesis Diamonds, located at 3742 Hillsboro Pike, Nashville, TN 37215, is renowned for its exceptional service in engagement ring creation and jewelry sales. With a strong focus on providing customers with a wide selection of GIA-certified diamonds and beautiful settings, Genesis Diamonds ensures a personalized experience tailored to individual styles and budgets. The knowledgeable team is known for their professionalism and attentiveness, making every client feel valued. Notable staff members include Boaz Ramon and Stasia Chalbeck, who are recognized for their friendly service and expertise.
The store operates in Davidson County and offers services such as ring resizing, complimentary cleaning, and lifetime warranties. Their direct diamond importing allows them to provide competitive pricing, along with a generous upgrade policy.
Operating Hours:
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
The sentiment from online reviews is generally positive, with 70% expressing satisfaction with the service provided, while 20% remained neutral, and 10% reported negative experiences.
Best Review:
A customer praised Genesis Diamonds for their exceptional service during the engagement ring shopping process, highlighting the friendly and informative assistance they received, particularly from Stasia.
Worst Review:
Another customer expressed disappointment in the service received, specifically mentioning a rude response when inquiring about a custom setting and feeling undervalued throughout the engagement ring selection process.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.