E.J. Sain Jewelers, located at 4009 Hillsboro Pike, Suite 212, Nashville, TN 37215, has established itself as a distinguished jewelry store in Davidson County, providing engagement ring creation and a variety of jewelry services since 1902. Under the ownership of Gennette Sain Norman, this family-owned business prides itself on its legacy and exceptional customer service. The knowledgeable staff, including Frances Norman and Wayne Clark, offer personalized assistance for customers seeking the perfect engagement ring.

The store is highly regarded for its impressive selection of both new and estate jewelry, including stunning engagement and wedding rings. Positive reviews frequently highlight the store's dedication to customer service and the quality of their jewelry. Customers appreciate the unique designs and the expertise provided during the selection process. Many commend the ambiance of the store, describing it as pleasant and welcoming.

However, a few reviews indicate occasional experiences with staff that could be perceived as less accommodating, where customers felt dismissed or received subpar attention. This demonstrates that while many patrons leave feeling satisfied, there are instances where the service falls short.

Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%

**Opening Hours:**
Monday: 10:00 AM - 5:00 PM
Tuesday: 10:00 AM - 5:00 PM
Wednesday: 10:00 AM - 5:00 PM
Thursday: 10:00 AM - 5:00 PM
Friday: 10:00 AM - 5:00 PM
Saturday: 10:00 AM - 4:00 PM
Sunday: Closed

**Staff Members:**
Gennette Sain Norman
Frances Norman
Wayne Clark

Best Review:
A customer praised E.J. Sain Jewelers for its exceptional service, highlighting how the knowledgeable and friendly staff helped them trace the history of a family heirloom and custom-designed a wedding band that perfectly fit their grandmother's ring.

Worst Review:
One reviewer expressed dissatisfaction with the store, recounting a negative interaction with a staff member who was perceived as rude and unhelpful when they were looking for wedding bands.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.