Gossage Jewelers, located at 5302 Charlotte Ave, Nashville, TN 37209, serves the Davidson County area with a strong reputation for creating exquisite engagement rings and providing personalized jewelry services. The store has been family-owned since 1949 and boasts a team of experienced professionals passionate about helping customers find the perfect piece.

The Gossage family, including owners Chuck and Lesa Cart, alongside staff members like Kim Gossage and Kari Cart Mayer, are known for their warm and welcoming approach. They offer a range of services, including custom engagement ring design, jewelry repair, watch battery installation, and pearl restringing. Their dedication to customer service has resulted in numerous positive reviews highlighting their friendly atmosphere and attention to detail.

Customer reviews reflect a mix of sentiments; many praise the prompt and high-quality service received, particularly for engagement ring creation. A few customers expressed concerns about specific interactions, noting instances of perceived insensitivity. Overall, Gossage Jewelers has gathered 162 reviews online.

Overall Sentiment from Online Customer Reviews:
Positive: 88%
Neutral: 8%
Negative: 4%

Best Review:
A customer commended Kari at Gossage Jewelers for helping design a custom engagement ring using a family diamond, noting the incredible personalized service and attention to detail throughout the process.

Worst Review:
One review highlighted a customer's disappointment regarding insensitive remarks made by a staff member during their visit, suggesting a need for improved customer interaction.

| Operating Hours |
|-----------------------|
| Tuesday: 9:30 AM - 5:30 PM |
| Wednesday: 9:30 AM - 5:30 PM |
| Thursday: 9:30 AM - 5:30 PM |
| Friday: 9:30 AM - 5:30 PM |
| Saturday: 10:00 AM - 3:00 PM |
| Sunday: Closed |
| Monday: Closed |

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.