Solitaire The Diamond Store Outlet, located at 158 Opry Mills Dr, Nashville, TN 37214, serves as a charming destination for those seeking the perfect engagement ring. Situated in Davidson County, this store combines a diverse array of jewelry options with an atmosphere that feels welcoming and personal.

The team, led by owner Sunny and staff members including Richard and Moon, is known for their attentive service and genuine dedication to customer satisfaction. Many patrons have shared experiences of the staff taking the time to listen closely to their preferences, helping them to design unique engagement rings that reflect their personal stories. Visitors frequently comment on the treasure trove of choices available, with a particular emphasis on the quality and affordability of the pieces.

While most reviews speak highly of the overall experience, some customers have pointed out instances of miscommunication or service inconsistencies, indicating there's room for improvement on that front.

Customer Sentiment: Approximately 75% of customers are highly satisfied, while 15% have expressed neutral feelings and 10% have encountered issues.

Opening Hours:

Monday to Friday: 10:00 AM – 9:00 PM
Saturday: Closed
Sunday: 11:00 AM – 7:00 PM

Best Review: Shirley praised the store for its extensive selection and the knowledgeable staff, particularly highlighting how Richard's assistance made her feel valued throughout the buying process.

Worst Review: A customer named Ak shared a disappointing experience regarding a friend’s purchase, expressing concerns over the quality and authenticity of a piece sold, leading to a frustrating resolution process.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.