Drummond's Fine Jewelers, located at 2101 Executive Dr, Suite 110, Lobby in Hampton, VA, stands out as a premier destination for engagement ring creations and related services. This shop, a beloved part of the local community in Hampton Roads, has been offering its expertise since 1999, specializing in custom jewelry design and personalized customer experiences.

Under the skillful direction of owner John Drummond, the team is known for its friendly and knowledgeable approach. Customers often rave about the high-quality craftsmanship and the owner’s commitment to turning their vision into reality. From intricate designs to ensuring a perfect fit, the staff excels at making the engagement ring process smooth and enjoyable.

Customer Sentiment: Approximately 80% of customers report a highly satisfactory experience, while about 10% have shared neutral feelings, and another 10% faced some challenges.

Opening Hours:

Monday to Friday: 10:30 AM – 5:00 PM
Saturday: 10:30 AM – 2:00 PM
Sunday: Closed

Best Review: L Shire praised the store for exceptional service during the resizing of several rings, commending the friendly atmosphere and excellent craftsmanship.

Worst Review: Stephanie voiced her frustration over an incident involving staff miscommunication that left her feeling unwelcome, raising concerns about how her situation was handled.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.