Sun's Jewelry & Clock, located at 95 Coliseum Xing, Hampton, VA 23666, is a highly regarded jeweler specializing in engagement ring creation and various jewelry repair services. The store has garnered significant attention with a total of 75 reviews, reflecting a diverse range of customer experiences.
The services offered at Sun's Jewelry & Clock include watch repairs, battery replacements, and elegant jewelry sales, all designed to cater to the needs of its clients. The shop is noted for its friendly and professional staff, providing excellent customer service, as well as offering reputable watch cleaning and part replacement services.
Despite the positive feedback, some customers have expressed dissatisfaction regarding specific repairs and pricing inconsistencies. Overall, the atmosphere at the store is generally welcoming, and many clients appreciate the quick turnaround on repairs and the quality of service provided.
Overall Sentiment from Online Customer Reviews:
Positive: 82%
Neutral: 12%
Negative: 6%
Best Review:
A customer named Aimee highlighted the fast and friendly service she received when she had a watch issue. She praised the professional approach taken by the staff, emphasizing their reliable and efficient work.
Worst Review:
Karen reported several negative experiences, including the need for repairs on items that failed shortly after service, and dissatisfaction with ring sizing that she felt was poorly handled.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
**Hours of Operation:**
- Monday: 11 AM – 5 PM
- Tuesday: 11 AM – 5 PM
- Wednesday: 11 AM – 5 PM
- Thursday: 11 AM – 5 PM
- Friday: 11 AM – 5 PM
- Saturday: 11 AM – 3 PM
- Sunday: Closed
Staff members mentioned in reviews include Mr. Sun, known for his attentive service and range of skills.
Positivity Score: 88%
Total Customer Feedback Reviewed: 75
Store Phone Number: 7578250300