Goodman & Sons Jewelers in Hampton VA
Goodman & Sons Jewelers, located at 2018 Coliseum Drive, Hampton, VA, has established itself as a premier destination for engagement ring creation and exceptional jewelry services. Known for its friendly and knowledgeable staff, the store is dedicated to helping customers find the perfect piece for their special occasions. With years of experience, the team, including well-regarded sales associates like Shayna and Raphael, takes pride in guiding clients through the design process, ensuring each ring is crafted to meet individual preferences.
The store offers a range of services, including custom jewelry design, repairs, appraisals, and gold buying, catering to a diverse clientele across Hampton County. Customers have praised the attentive approach of the staff, particularly highlighting their willingness to answer questions and provide personalized service without pressure.
However, there are occasional mentions of pricing being on the higher side, with some customers feeling the atmosphere could be less formal. Overall, the balance of reviews showcases a strong reputation for quality service combined with a few minor critiques.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
**Opening Hours:**
- Monday: 10:00 AM - 7:00 PM
- Tuesday: 10:00 AM - 7:00 PM
- Wednesday: 10:00 AM - 7:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 7:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed
**Staff Members:**
- Shayna
- Raphael
Best Review:
A customer noted how Shayna was an exceptional jewelry consultant who took the time to understand their needs, ordering custom rings to match their specifications that turned out perfectly.
Worst Review:
Another reviewer commented on the perceived higher pricing and felt that the staff's demeanor could seem less than welcoming at times, which was disappointing given the high expectations set by the store's reputation.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
