Kay Jewelers, located at 2854 Kilgore Ave, Hampton, VA 23666, is a well-regarded destination for engagement ring creation in the Peninsula Town Center. The store is open from 10:00 AM to 9:00 PM Monday through Saturday, and from 12:00 PM to 5:00 PM on Sunday. You can reach them at (757) 262-0490.
Specializing in a wide array of fine jewelry, Kay Jewelers provides a variety of services, including custom engagement ring design and jewelry repair. Customers have noted the inviting atmosphere, with many appreciating the knowledge and friendliness of the staff. However, some feedback indicates that customer service may vary, with a few experiences highlighting a lack of attention once a purchase is made.
Overall Sentiment from Online Customer Reviews:
The general sentiment from customer reviews is mixed, with approximately 65% positive, 25% neutral, and 10% negative feedback.
Best Review: One customer praised the helpfulness of the staff during the process of purchasing wedding bands, mentioning that the experience was easy and enjoyable.
Worst Review: Another customer expressed frustration with staff at a different location, feeling that they were cordial only until after a purchase was made, leading to a disappointing follow-up experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|----------------------|
| Monday to Saturday: 10:00 AM - 9:00 PM |
| Sunday: 12:00 PM - 5:00 PM |
Positivity Score: 77.5%
Total Customer Feedback Reviewed: 2