Duffy Jewelers, located at 250 Mifflin Ave, Scranton, PA, is a cherished spot for those seeking custom engagement rings and personalized jewelry services. This family-owned business has been a part of the Lackawanna County community since 1968 and prides itself on creating unique pieces while delivering warm, personalized service.
The skilled team, led by Gregory Duffy, who is a Graduate Gemologist, is known for their expertise in crafting custom engagement rings tailored to individual preferences. Many customers rave about how Greg and Joanna, the primary jewelers, make them feel welcomed and part of the family, often dedicating significant time to understand their needs and help bring their vision to life. The shop also offers repair services, ensuring that clients can keep their treasured pieces in top condition.
Customer Sentiment: Approximately 80% of customers express high satisfaction with their experiences, while around 10% report neutral feelings, and another 10% have noted issues primarily related to pricing and service speed.
Opening Hours:
- Tuesday: 10:00 AM – 5:00 PM
- Wednesday: 10:00 AM – 5:00 PM
- Thursday: 10:00 AM – 5:00 PM
- Friday: 10:00 AM – 5:00 PM
- Saturday: 10:00 AM – 1:00 PM
- Sunday: Closed
- Monday: Closed
Best Review: Rebecca praised Duffy Jewelers, stating that it was the only place she would go for personable and timely service, calling Greg and Joanna amazing people who make customers feel like family.
Worst Review: Melissa pointed out her disappointment with the pricing for a ring resizing, feeling it was excessively quoted compared to another local jeweler.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 59
Store Phone Number: 5703446230