Nye Jewelers in Scranton PA

Nye Jewelers, located at 241 Scranton Carbondale Hwy, Scranton, PA 18508 (phone: 570-344-4693), is a family-owned business with nearly eighty years of experience in the jewelry industry. They are well-known for their engagement ring creation and customer service. Offering a range of services including custom jewelry design, ring resizing, watch repairs, and insurance appraisals, Nye Jewelers has built a reputation for delivering quality craftsmanship. Customers appreciate the personalized attention they receive from the knowledgeable staff, who are described as friendly and accommodating.

The store operates in Lackawanna County. **Opening Hours**:
- Monday – Friday: 10am-6pm
- Saturday: 10am-5pm
- Sunday: Closed

Overall Sentiment from Online Customer Reviews:
Positive sentiment dominates the reviews, with approximately 75% reflecting a favorable view of the store's products and services. About 20% are neutral, while 5% express negative experiences, mainly regarding customer service and communication issues.

**Best Review:** A customer praised Nye Jewelers for their exquisite craftsmanship and attentive service, highlighting how an engagement ring created by them became a cherished family heirloom passed down through generations.

**Worst Review:** Another customer expressed dissatisfaction with the service received when seeking advice on a ring redesign. They felt that the staff's lack of attentiveness and communication left them frustrated and undervalued after being loyal to the store for many years.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*