Glint of Gold, located at 405 S Washington Ave, Scranton, PA 18505, is a prominent jewelry store well-known for its impressive selection of engagement rings and custom jewelry. With a focus on providing exceptional service, owner Rocco Cianflone and his staff have cultivated a loyal clientele through their attentive customer care and quality craftsmanship.
The store has garnered a mix of positive and negative feedback, with numerous reviews highlighting the exquisite selection of jewelry, particularly engagement rings, and the knowledgeable assistance provided by the staff. Many customers appreciate the personalized service offered, noting that Rocco is dedicated to helping clients find the perfect piece for their special occasion.
However, some reviews indicate mixed experiences, pointing to instances of miscommunication regarding repair estimates and customer service issues. Despite these concerns, Glint of Gold has maintained a generally favorable reputation in the community.
Overall Sentiment from Online Customer Reviews:
Positive: 60%
Neutral: 20%
Negative: 20%
Opening Hours:
- Saturday: 10 AM – 2 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM – 6 PM
- Wednesday: 10 AM – 6 PM
- Thursday: 10 AM – 7 PM
- Friday: 10 AM – 6 PM
Staff:
Rocco Cianflone
Best Review:
A customer praised Rocco for his outstanding service and extensive knowledge of diamonds and jewelry, highlighting that he consistently goes above and beyond to ensure customer satisfaction.
Worst Review:
One customer expressed dissatisfaction after experiencing rude behavior from Rocco towards staff while shopping, stating that it overshadowed their long-standing appreciation for the store.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.