Eric Jewelry, located at 327 Route 4 W #28, Paramus, NJ, is a renowned jeweler specializing in custom engagement rings and high-quality jewelry. With an experienced and friendly staff, customers can expect exceptional service throughout the engagement ring creation process. The store is well-regarded for its beautiful selection of pieces, and many customers feel treated like family, which adds to the welcoming atmosphere.

However, some reviews mention issues with service consistency; while many praise the knowledge and dedication of the staff, others report dissatisfaction with gemstones and delayed orders. This balance suggests that while many have had excellent experiences, there are a few who found their orders not fully meeting expectations.

The store operates out of Bergen County and offers a range of services including engagement ring design, repair services, and personalized consultations.

Contact: (201) 489-1645
Address: 327 Route 4 W #28, Paramus, NJ 07652

**Operating Hours:**

| Day | Hours |
|-----------|----------------------|
| Monday | 10:00 AM - 6:30 PM |
| Tuesday | 10:00 AM - 6:30 PM |
| Wednesday | 10:00 AM - 6:30 PM |
| Thursday | 10:00 AM - 6:30 PM |
| Friday | 10:00 AM - 6:30 PM |
| Saturday | 10:00 AM - 6:30 PM |
| Sunday | Closed |

Staff members mentioned include John, who is recognized for his fair pricing and helpful nature.

**Overall Sentiment from Online Customer Reviews:**
The overall sentiment based on 28 reviews shows a mixed atmosphere. Positive reviews account for approximately 75%, with neutral responses around 15%, and negative reviews making up about 10%.

**Best Review:**
Richard appreciated the family-like treatment he received and highlighted the exceptional customer service during his visit.

**Worst Review:**
Jenn expressed disappointment over the engagement ring her fiancé purchased, citing a recurring imperfection that she felt was not addressed by the staff as promised.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*