Kay Jewelers in Paramus, located at 252 Garden State Plaza, offers a range of services focused on creating custom engagement rings and other fine jewelry. With a reputation that spans decades, this jewelry store features knowledgeable staff, including Marina, who is noted for her professionalism and attentive customer service. The store is open from Tuesday to Saturday, 10:00 AM to 9:30 PM, and until 9:00 PM on Mondays, while it remains closed on Sundays. The phone number to reach the store is (201) 368-1066.

The team at Kay Jewelers provides services such as engagement ring creation, jewelry maintenance, custom orders, diamond upgrades, and appraisals. They also offer finance options for customers looking to manage their budgets, ensuring a tailored experience in the jewelry-buying process.

Overall, feedback from online customer reviews reveals mixed sentiments towards Kay Jewelers. The total number of reviews covered amounts to 353.

Overall Sentiment from Online Customer Reviews:
- Positive: 60%
- Neutral: 20%
- Negative: 20%

Best Review: A customer praised Marina for her expert guidance and attentive service during the engagement ring selection, highlighting a positive and engaging shopping experience.

Worst Review: Another customer expressed significant frustration with the customer service after experiencing issues with the repair and delivery of their engagement ring, feeling dismissed by the management.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Opening Hours:**
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:30 PM
- Saturday: 10:00 AM - 9:30 PM
- Sunday: Closed
- Monday: 10:00 AM - 9:00 PM

**Staff Members:**
- Marina