Helzberg Diamonds in Paramus, NJ, is renowned for its extensive selection of engagement rings and personalized jewelry services. Located at 1 Garden State Plaza, Space D-1, Paramus, NJ 07652, and reachable at (201) 843-7979, this jeweler specializes in creating unique engagement rings tailored to customer preferences. The experienced staff prioritize exceptional customer service, providing personalized consultations to help clients find the perfect piece.
The store operates in Bergen County and offers a variety of services, including custom ring creation, jewelry repairs, and appraisals. Customers can schedule virtual or in-store appointments for a more tailored shopping experience.
Overall sentiment from online customer reviews:
Positive: 65%
Neutral: 15%
Negative: 20%
Customer reviews reflect a mix of experiences. While many appreciate the expertise and dedication of staff members like Nash and Irene, some customers report dissatisfaction with product quality and service issues.
Best Review: A customer expressed gratitude for the dedicated service they received, highlighting the staff's commitment to helping them find the perfect engagement ring.
Worst Review: Another customer voiced strong disappointment over a significant discrepancy in the appraisal value of their engagement ring, feeling misled regarding its quality.
Store Hours:
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:30 PM
- Friday: 10:00 AM - 9:30 PM
- Saturday: 10:00 AM - 9:30 PM
- Sunday: Closed
- Monday: 10:00 AM - 9:00 PM
Staff Members:
- Nash
- Irene
- Anna
- Q
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 73.5%
Total Customer Feedback Reviewed: 294