Zales Jewelers, located at 65 New Jersey 4, Paramus, NJ 07652, offers a range of services with a strong emphasis on engagement ring creation. Known for their jewelry expertise, the store provides personalized service and the option for custom orders, making it a fitting choice for couples seeking a unique engagement ring.

The shopping experience, typically in a welcoming environment, is complemented by a knowledgeable staff ready to assist customers in selecting the perfect piece of jewelry. However, reviews indicate mixed experiences; while some customers praise the attentive service and quality of the jewelry, others express frustration regarding delayed orders and communication.

Overall Sentiment from Online Customer Reviews:
The overall sentiment derived from the reviews shows a 40% Positive, 30% Neutral, and 30% Negative atmosphere, suggesting a balanced but somewhat critical response among customers.

**Opening Hours:**
- Monday - Saturday: 10 AM - 9 PM
- Sunday: 11 AM - 6 PM

**Staff Members:**
- Not specified.

Best Review:
Beata commended the store for its attentive service while ordering a custom engagement ring, highlighting the staff's willingness to assist, even if the process took longer than anticipated.

Worst Review:
Another customer noted their disappointment after a lengthy wait for an engagement ring alteration, expressing frustration over the lack of updates on the status of their order.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.