M.A. Jewelers, located at 327 Route 4, Paramus, NJ, has established itself as a notable destination for engagement ring creation in Bergen County. With over 40 years in the jewelry business, this family-owned store prides itself on offering a wide selection of fine jewelry, including custom engagement rings designed to fit the unique desires of each customer. The knowledgeable staff is dedicated to providing top-notch service and personalized attention throughout the purchasing process, ensuring that every client feels valued and understood.
The store is open Monday to Friday from 10:00 AM to 6:30 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays. Customers appreciate M.A. Jewelers' extensive bridal selection and the ability to customize their jewelry, contributing to an overall positive experience.
Reviews indicate a generally favorable atmosphere, with many clients praising the quality of jewelry and the level of service. However, some customers have reported negative experiences, particularly with the responsiveness of staff.
Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%
Highlight Reviews:
Best Review: A customer highlighted the exceptional service and thorough explanations provided by the staff while purchasing their engagement ring, emphasizing the comfortable and unpressured environment.
Worst Review: One customer expressed disappointment after feeling unwelcomed and received unhelpful service during their visit, suggesting that staff may have made assumptions about their purchasing power.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Opening Hours:
| Day | Hours |
|-----------|---------------------|
| Monday | 10:00 AM - 6:30 PM |
| Tuesday | 10:00 AM - 6:30 PM |
| Wednesday | 10:00 AM - 6:30 PM |
| Thursday | 10:00 AM - 6:30 PM |
| Friday | 10:00 AM - 6:30 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff members mentioned include Brian A., the business owner.
Positivity Score: 80%
Total Customer Feedback Reviewed: 15
Store Phone Number: 2014896989