Fast Fix Jewelry and Watch Repairs, located at 210 The Shops Blvd, Mission Viejo, CA 92691, offers a range of professional jewelry and watch repair services with a special focus on engagement ring creation. With over 164 reviews highlighting their expertise, the staff at this jeweler, including skilled Master Jewelers Gary and John, are noted for their exceptional craftsmanship and customer service. They provide various services, including custom jewelry design, ring resizing, engraving, and watch repairs. The atmosphere is generally positive, though some customers have reported mixed experiences regarding pricing and detailed repairs.
Operating Hours:
- Monday: 10 AM - 8 PM
- Tuesday: 10 AM - 8 PM
- Wednesday: 10 AM - 8 PM
- Thursday: 10 AM - 8 PM
- Friday: 10 AM - 8 PM
- Saturday: 10 AM - 7 PM
- Sunday: 11 AM - 6 PM
Overall Sentiment from Online Customer Reviews:
Positive: 66%
Neutral: 20%
Negative: 14%
Highlight Reviews:
Best Review: A customer praised the excellent service provided by Gary at Fast Fix for ring resizing, emphasizing the flawless execution of the work and the reasonable pricing.
Worst Review: Another customer reported a negative experience when their watch was not repaired as requested, leading to frustration with the customer service and pricing discrepancies.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Staff Members:
- Gary (Master Jeweler)
- John (Master Jeweler)
Positivity Score: 76%
Total Customer Feedback Reviewed: 164
Store Phone Number: 9493650100