Royal Diamond Jewelry, located at 27772 Vista Del Lago, Suite B17 in Mission Viejo, CA, stands out as a top choice for creating custom engagement rings. This family-owned business has garnered a strong reputation throughout Orange County, with a thoughtful approach to crafting unique pieces that truly reflect each customer's wishes.
Owners Raffi and Rosette are known for their hands-on expertise and genuine attention to detail, guiding clients through every step of the design process. Many customers appreciate their openness and willingness to incorporate sentimental stones into new designs, making the experience personal and memorable. The atmosphere is warm and inviting, making it easy for patrons to feel at ease while exploring their options for engagement rings.
Customer Sentiment: Approximately 80% of customers hold highly positive views about their experiences, while 10% offer neutral feedback and 10% report isolated issues.
Opening Hours:
Monday to Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed
Best Review: Laura praised Raffi and Rosette for their exceptional service and their ability to help her design a beautiful eternity ring that perfectly suited her needs, expressing gratitude for the friendly atmosphere.
Worst Review: David was less satisfied, noting that he found the appraisal process lacking in thoroughness and communication, which left him disappointed in his experience.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 116
Store Phone Number: 9495885808