Stephen's Watch and Jewelry is a highly regarded jeweler located at 28752 Marguerite Parkway, Suite 4, Mission Viejo, CA 92692, with a contact number of 949-364-0790. This establishment specializes in engagement ring creation and a variety of other watch and jewelry services. Customers have noted the exceptional craftsmanship and reasonable pricing, particularly for repair work on high-end watches, including brands like Rolex and Breitling. The inviting atmosphere and personalized service provided by Stephen, the owner, create an appealing experience for anyone looking for quality jewelry and watch services.

The reviews covered include 182 total reviews.

Overall Sentiment from Online Customer Reviews:
The overall sentiment is notably positive, with approximately 90% of reviews reflecting satisfaction with services, friendly customer interactions, and fair pricing. About 7% of reviews exhibit neutral sentiments, while 3% voice negative experiences, mainly concerning wait times.

Best Review:
A customer named Frank highlighted Stephen's expertise, stating he received exceptional service for his Rolex at a fraction of the price charged by the manufacturer.

Worst Review:
J.D. Abbey expressed dissatisfaction due to a damaging experience with a watch repair, citing excuses from Stephen regarding the repair quality and extended wait time.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

| Operating Hours |
|----------------------|
| Monday: 10:00 AM - 5:00 PM |
| Tuesday: 10:00 AM - 5:00 PM |
| Wednesday: 10:00 AM - 5:00 PM |
| Thursday: 10:00 AM - 5:00 PM |
| Friday: 10:00 AM - 5:00 PM |
| Saturday: 10:00 AM - 2:00 PM |
| Sunday: Closed |

Staff member mentioned: Stephen.