Fast Fix Jewelry and Watch Repairs in West Covina CA
Located in Plaza West Covina, Fast Fix Jewelry and Watch Repairs is a trusted jeweler in the realm of engagement ring creation and repair. With a strong presence in West Covina, CA, this store offers a variety of services, including custom jewelry design, engagement ring creation, ring resizing, and general jewelry repairs. Their staff, including notable employees like Janelle and Gaby, are recognized for their exceptional customer service and expertise. Customers often appreciate the promptness of service, with many reporting quick turnaround times on repairs.
The store's operating hours are as follows:
- Monday: 11:00 AM - 7:00 PM
- Tuesday: 11:00 AM - 7:00 PM
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM
With a total of 758 reviews analyzed, the overall sentiment from online customer reviews is favorable.
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 10%
- Negative: 15%
Highlights from customer feedback include high praises for the staff’s friendliness and the quality of repairs. However, there are also notable concerns regarding pricing consistency and the quality of repairs on high-end pieces.
Best Review: A customer praised the consistent friendly service and quick turnaround time for their jewelry and watch repairs, highlighting the professionalism of the staff.
Worst Review: Another customer expressed dissatisfaction after being quoted a high price for a simple repair, feeling that the staff lacked transparency in pricing.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
