Monalisa Jewelers, located at 100 S Vincent Ave Ste 408, West Covina, CA 91790, is a well-regarded jeweler primarily known for its exceptional engagement ring creation and personalized service. The store operates in Los Angeles County and specializes in custom jewelry design, repairs, and appraisals. Under the management of Riad Fararji, customers appreciate the artistic expertise and quality of craftsmanship offered, making it a preferred destination for those seeking unique engagement rings.
From a thorough review of 24 customer experiences, the feedback is predominantly positive. Customers frequently praise the exceptional service and the personalized approach provided by the owner and staff. Many reviews highlight the ability of the jeweler to create custom rings that align perfectly with customer visions, with one customer emphasizing the level of detail and personal attention received during the design process.
However, there are a few negative mentions regarding the store's hours, leading to confusion about its availability. Nonetheless, most clients find the quality of service and jewelry far outweighs these minor inconveniences.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Maria noted the incredible quality of the stones and praised the owner's hospitality, emphasizing an outstanding experience with both custom designs and service.
Worst Review:
H Shah expressed disappointment regarding a store closure but did not elaborate on the experience, implying that the store may face operational inconsistencies.
**Operating Hours:**
- Monday: 11:00 AM - 8:30 PM
- Tuesday: 11:00 AM - 8:30 PM
- Wednesday: 11:00 AM - 8:30 PM
- Thursday: 11:00 AM - 8:30 PM
- Friday: 11:00 AM - 8:30 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: Closed
**Staff Members Mentioned:**
- Riad Fararji
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
Positivity Score: 90%
Total Customer Feedback Reviewed: 24
Store Phone Number: 6269191859