Jewelry Sales & Design, located at 111 N Azusa Ave, West Covina, CA 91791, is a family-owned jewelry store highly regarded for its exceptional engagement ring creation services. With a commendable rating of 4.8 from 70 reviews, the store is known for its personalized service and custom designs, meeting the specific needs of customers looking for unique, high-quality jewelry. The expertise of the owners, Carmen and Rudy, is frequently highlighted by customers who appreciate their friendly approach and professional guidance throughout the design process. Engagement rings crafted at this establishment are often the result of detailed consultations, ensuring clients receive exactly what they envision.
The shop operates in the Los Angeles County, offering not only engagement rings but also a full range of jewelry services, including design, repair, and resizing.
Operating Hours:
| Day | Hours |
|-----------|--------------|
| Monday | Closed |
| Tuesday | 1:00 PM - 6:00 PM |
| Wednesday | 1:00 PM - 6:00 PM |
| Thursday | 1:00 PM - 6:00 PM |
| Friday | 1:00 PM - 6:00 PM |
| Saturday | 1:00 PM - 5:00 PM |
| Sunday | Closed |
Overall Sentiment from Online Customer Reviews:
Positive sentiment stands at approximately 85%, with a neutral sentiment of 10% and a negative sentiment of 5%. This indicates a predominantly favorable customer response, highlighting the quality of service and jewelry provided.
Best Review:
A customer named Anthony praised the exceptional service provided by Carmen and her team. He noted their dedication to detail and the beautiful outcome of the engagement ring, which met all expectations.
Worst Review:
A reviewer named Kenneth expressed dissatisfaction regarding the pricing of repairs, feeling that the quoted fees were excessively high compared to his experience elsewhere.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 101
Store Phone Number: 6263391248