Victoria Jewelers, located at 198 Plaza St, West Covina, CA 91790, is a jewelry store known for its engagement ring creation and personalized services. The shop has garnered attention for its dedicated customer service, with several positive comments highlighting the owner's integrity and skilled craftsmanship. The store attracts customers due to its competitive pricing and ability to create custom jewelry tailored to individual desires. However, some reviews indicate issues with product reliability and quality of service, leading to a mix of sentiments.

The store operates in the vibrant environment of West Covina, serving the local community with a wide range of jewelry services, including repair and custom design. Customers appreciate the friendly atmosphere and the jeweler's willingness to discuss options openly. Despite some complaints about service experiences, many clients express satisfaction with the store's personalized attention and unique offerings.

Phone number: 626-851-9224
Operating hours:
- Tuesday – Friday: 10 AM – 6 PM
- Saturday: 10 AM – 4 PM

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 25%
Negative: 25%

Best Review:
Amy A. mentions the small, intimate atmosphere of the store, praising the knowledgeable jeweler's ability to provide personalized service and a wide selection of pieces, despite it being a resale shop.

Worst Review:
Sammantha W. recounts a negative experience involving poor service while attempting to replace a watch battery, ultimately leading to dissatisfaction with the handling of her watch and a confrontation with the owner's son.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.