Royale Jewelers, located at 609 Plaza Dr, West Covina, California, offers exceptional services in the creation of engagement rings, distinguished by its family-oriented approach and commitment to customer satisfaction. Owned and operated by Nabil and Gina, the store is a full-service fine jeweler that specializes in custom engagements and provides a wide selection of high-quality jewelry, including diamond rings, gold and silver pieces. The knowledgeable staff, including members like Melina and Nancy, frequently receive praise for their helpfulness and attentiveness when guiding clients through the ring selection process.

Operating in Los Angeles County, the store has garnered a total of 56 reviews online, reflecting a largely positive atmosphere, with customers appreciating their unique selection and personalized service.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Highlighting the positive aspects, many customers have commented on the exceptional customer service and the store's willingness to customize rings within budget. However, a few negative reviews mention issues with repair quality and pricing for certain services.

Best Review: Jacob expressed his admiration for Royale Jewelers, noting the outstanding customer service and the ability to create the exact engagement ring he sought, enhancing his overall experience.

Worst Review: In contrast, Robert criticized the store for allegedly overcharging and selling cheap materials, reflecting dissatisfaction with his purchase.

**Operating Hours:**
- Monday: 11:00 AM - 8:00 PM
- Tuesday: 11:00 AM - 8:00 PM
- Wednesday: 11:00 AM - 8:00 PM
- Thursday: 11:00 AM - 8:00 PM
- Friday: 11:00 AM - 8:00 PM
- Saturday: 11:00 AM - 8:00 PM
- Sunday: 11:00 AM - 7:00 PM

**Staff Members:** Nabil, Gina, Melina, Nancy

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.