Four Seasons Jewelry, located at 324 Main St, Suite 100, Gaithersburg, MD 20878, is a well-regarded jewelry store that specializes in creating custom engagement rings. With a dedicated team led by the knowledgeable owner Eva, the shop offers a personalized experience for clients looking to design their ideal rings. Customers appreciate the attentive service, as the staff takes the time to understand individual preferences and provide transparent pricing. The store also offers a range of jewelry repair services, ensuring a comprehensive approach to customer needs.
Reviews indicate a high level of satisfaction with the selection and quality of the engagement rings offered. The staff's warmth and commitment to customer service contribute positively to the experience, often making clients feel valued and part of the family. However, some clients have reported issues with resizing fees and tardiness regarding repairs, highlighting a mixture of experiences depending on individual circumstances.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review: A contributor praised Four Seasons Jewelry for its competitive prices and respectful service when purchasing an engagement ring. They noted Eva's proactive approach in contacting them about new diamond arrivals, enhancing the shopping experience.
Worst Review: Another customer expressed dissatisfaction due to misleading information about resizing fees. They felt the friendly demeanor of the staff turned sour when it came to addressing their concerns about a defective ring.
Operating Hours:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 11:00 AM - 7:00 PM
- Thursday: 11:00 AM - 7:00 PM
- Friday: 11:00 AM - 7:00 PM
- Saturday: 11:00 AM - 7:00 PM
- Sunday: 12:00 PM - 6:00 PM
Staff Members:
- Eva
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 69
Store Phone Number: 2402680287