Located at 701 Russell Ave, Ste H-117, Lakeforest Mall, Gaithersburg, MD 20877, Reeds Jewelers specializes in creating stunning engagement rings tailored to individual preferences. The store offers a wide selection of fine jewelry along with personalized services to help customers design the perfect ring. With a focus on quality craftsmanship, customers can expect expert guidance throughout the engagement ring creation process.
Overall, the feedback from online reviews reveals a mixed atmosphere surrounding the store's services.
Overall Sentiment from Online Customer Reviews:
- Positive: 55%
- Neutral: 25%
- Negative: 20%
While many customers appreciate the knowledgeable and friendly staff, along with the range of options available for engagement rings, some users report dissatisfaction with the customer service experience, citing long wait times and issues with responsiveness.
Best Review: A customer named Emily praised the skillful staff at Reeds Jewelers, noting their exceptional help in finding a unique engagement ring that matched her vision perfectly, creating a memorable experience throughout the process.
Worst Review: A reviewer named John expressed frustration regarding delays in communication after placing a special order for an engagement ring, indicating some inconsistency in service during his visit.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Operating Hours:**
- Monday: 10:00 AM - 9:00 PM
- Tuesday: 10:00 AM - 9:00 PM
- Wednesday: 10:00 AM - 9:00 PM
- Thursday: 10:00 AM - 9:00 PM
- Friday: 10:00 AM - 9:00 PM
- Saturday: 10:00 AM - 9:00 PM
- Sunday: 12:00 PM - 6:00 PM
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 2
Store Phone Number: 2406321218