The Jewelry Exchange of Maryland specializes in creating exquisite engagement rings and offers a range of jewelry services, including buying and selling diamonds, estate jewelry, and custom designs. With a reputation built over 43 years, the store has transitioned to focus on online and by-appointment sales following the closure of its Gaithersburg location. The owner, Steve, is noted for his expertise and personalized service. The staff is described as friendly and professional, ensuring that every customer feels valued.

Located at 501 N Frederick Ave #103, Gaithersburg, MD 20877, this jeweler can be reached at 301-869-1655. The shop operates under the following hours:

| Day | Hours |
|-----------|----------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |

The overall sentiment from online customer reviews is generally positive, with many highlighting the quality of service and fair pricing. Roughly 80% of reviews are positive, 15% are neutral, and 5% are negative.

Best Review: Eric praised the store for its top-quality jewelry and fair prices, indicating that it exceeded his expectations over the years.

Worst Review: David expressed disappointment after purchasing an engagement ring, claiming that the diamond had been misrepresented, which left him feeling ripped off.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.