J & R Jewelers, located at 211 N Frederick Ave, Ste D in Gaithersburg, MD, is a cherished destination for those looking to create beautiful engagement rings and personalized jewelry. This family-owned jewelry store has been serving the community in Montgomery County since 1988 and has garnered excellent reviews for their high-quality Italian craftsmanship and dedicated customer service.

The owner, Ricky, and his team have made a name for themselves by being attentive and approachable, guiding customers through the process of designing their dream rings. They offer a range of services, including custom engagement ring creation, watch repair, and jewelry appraisals. The atmosphere in the store is warm and inviting, making every visit a pleasant experience. Many customers commend the store for its reasonable prices and speedy service, especially for tasks like watch battery replacements, which are completed in minutes.

Customer Sentiment: Approximately 85% of customers rave about their experiences, while 10% express neutral opinions, and 5% have faced issues with service.

Opening Hours:

Monday to Friday: 11:00 AM – 6:00 PM
Saturday: 11:00 AM – 5:00 PM
Sunday: Closed

Best Review: Imelda praised the exceptional selection and fair prices, mentioning that the service was outstanding and tailored to their needs.

Worst Review: Charity felt disappointed with the communication regarding her ring sizing process, stating that her concerns weren’t sufficiently acknowledged.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.