Fred Meyer Jewelers, located at 3333 W 11th Ave, Eugene, OR 97402, offers an extensive range of services specializing in engagement ring creation and repair. With a reputation for providing quality fine jewelry, their offerings include diamond bridal and engagement jewelry as well as a selection of designer watches. Customers frequently mention the knowledgeable and friendly staff who are certified by the Diamond Council of America, ensuring a high level of expertise in assisting with selections and services.
The reviews compiled encompass 38 unique assessments from various platforms. Positive sentiments include praise for the attentive service and impressive selection of rings, with many customers highlighting the professional staff's helpfulness during the purchasing process. However, there are notable negative reviews regarding issues with service quality, including dissatisfaction with how repairs were handled and experiences with pricing discrepancies.
Overall Sentiment from Online Customer Reviews:
Positive: 70%
Neutral: 20%
Negative: 10%
Opening Hours:
| Day | Hours |
|-----------|-------------------------|
| Monday | 9:00 AM - 9:00 PM |
| Tuesday | 9:00 AM - 9:00 PM |
| Wednesday | 9:00 AM - 9:00 PM |
| Thursday | 9:00 AM - 9:00 PM |
| Friday | 9:00 AM - 9:00 PM |
| Saturday | 9:00 AM - 9:00 PM |
| Sunday | 11:00 AM - 6:00 PM |
Best Review: Chris commended the jeweler for providing excellent service and a beautiful selection of engagement rings, reinforcing their decision to keep returning due to the friendly atmosphere.
Worst Review: Matthew expressed frustration over poor service regarding the repair of an engagement ring, noting the loss of diamonds and a lack of accountability from the staff.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 38
Store Phone Number: (541) 461-1415