Skeie's Jewelers, located at 10 Oakway Center, Eugene, OR 97401, is a family-owned jeweler that has been serving the Eugene/Springfield community since 1922. With a solid reputation for creating stunning engagement rings, Skeie's offers personalized services that cater to each customer's unique preferences. Their knowledgeable team, including recognized staff members like Andrew and Libby, provides attentive service, ensuring clients feel supported throughout the engagement ring selection and creation process.
Customers have praised Skeie's for its extensive selection of bridal and engagement rings, luxurious jewelry, and exceptional customer service. The store is celebrated for its friendly and professional atmosphere where staff members go the extra mile to assist clients in finding the perfect piece. However, some negative reviews highlight concerns regarding customer service inconsistencies and experience with repairs, indicating that not all interactions meet the high standards the store aims to uphold.
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 12%
Negative: 10%
Highlight Reviews:
Best Review: Sarah noted that Skeie's provides exceptional service, especially praising Andrew's thoughtful approach to helping customers find their ideal engagement ring.
Worst Review: Henry expressed dissatisfaction with the owner’s behavior, feeling that the treatment he received during his inquiry about a Rolex was disrespectful and unprofessional.
Operating Hours:
- Tuesday: 11:00 AM - 6:00 PM
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 11:00 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff Members: Andrew, Libby
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 84%
Total Customer Feedback Reviewed: 314
Store Phone Number: 5413450354